Frequently Asked Questions

When will my order be shipped?

I will send your order as quickly as possible after receipt of payment.

When can I expect my order?

The delivery time within Germany is 3-5 working days, if you order from abroad 5-10.

My order has not arrived (yet). What can I do?

If you are still within the delivery period, please be patient. Otherwise, please contact me using the form. We will find a solution.

My order arrived broken/damaged. What can I do?

Please contact me using the form. We will find a solution.

Where can I see the status of my shipment?

Shipping is insured with tracking so that you can view and track your order at any time.